Improving social sustainability and reducing supply chain risks through blockchain implementation: role of outcome and behavioural mechanisms

dc.authoridKayikci, Yasanur/0000-0003-2406-3164
dc.contributor.authorChaudhuri, Atanu
dc.contributor.authorBhatia, Manjot Singh
dc.contributor.authorKayikci, Yasanur
dc.contributor.authorFernandes, Kiran J.
dc.contributor.authorFosso-Wamba, Samuel
dc.date.accessioned2025-02-20T08:42:24Z
dc.date.available2025-02-20T08:42:24Z
dc.date.issued2023
dc.departmentTürk-Alman Üniversitesien_US
dc.description.abstractThe implementation of blockchain technology holds promise for improving social sustainability and minimising risks across the supply chain. A theory-driven analysis of how blockchain implementation affects social sustainability and minimises risks (outcomes) is missing in supply chain management literature. In particular, the role of technology service providers in meeting these outcomes is unknown. This research addresses these gaps by identifying the outcome-based and behavioural mechanisms needed to generate social sustainability and reduce risks through blockchain projects using agency theory as a theoretical lens. We conduct in-depth interviews with key stakeholders for four blockchain implementation projects to answer these questions. We identify that developing user-friendly applications, developing secure digital payment systems, providing support for suppliers and farmers and adapting to local conditions as the key outcome-based mechanisms. Educating and engaging with customers and building local relationships are found to be the key behavioural mechanisms needed to improve social sustainability and minimise risks using blockchain. Finally, we compare the cases and develop propositions.
dc.identifier.doi10.1007/s10479-021-04307-6
dc.identifier.endpage433en_US
dc.identifier.issn0254-5330
dc.identifier.issn1572-9338
dc.identifier.issue1en_US
dc.identifier.scopus2-s2.0-85118196999
dc.identifier.scopusqualityQ1
dc.identifier.startpage401en_US
dc.identifier.urihttps://doi.org/10.1007/s10479-021-04307-6
dc.identifier.urihttps://hdl.handle.net/20.500.12846/1662
dc.identifier.volume327en_US
dc.identifier.wosWOS:000711326800002
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherSpringer
dc.relation.ispartofAnnals of Operations Research
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WOS_20250220
dc.subjectBlockchainen_US
dc.subjectSocial sustainabilityen_US
dc.subjectRisk managementen_US
dc.subjectOutcome and behavioural mechanismsen_US
dc.subjectAgency theoryen_US
dc.titleImproving social sustainability and reducing supply chain risks through blockchain implementation: role of outcome and behavioural mechanisms
dc.typeArticle

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