Intuitionistic Fuzzy Selected Element Reduction Approach (IF-SERA) on Service Quality Evaluation of Digital Suppliers

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Tarih

2022

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Springer Science and Business Media Deutschland GmbH

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

In the application of fuzzy multi-criteria decision-making methods, criteria weights directly affect the evaluation. The methods in the literature are used to calculate the weights of subjective or objective criteria with various techniques. In addition to these methods, the effect of criteria reduction on weighting can be investigated for fuzzy decisions. This study developed a new method for weighting criteria in decision-making problems in intuitionistic fuzzy environment. The Intuitionistic Fuzzy Selected Element Reduction Approach (IF-SERA) is based on the change caused by the reduction of a criterion in an intuitionistic fuzzy decision matrix. The evaluations of decision-makers are used to determine the overall ranking. The influence of a chosen criterion on the findings is then determined by eliminating it from the evaluation. As a result, the criterion that causes the most change is assigned the most weight. The approach yields results that are directly proportional to the criterion weights. With the implementation of the service quality evaluation for digital suppliers, the novel fuzzy weighting approach is introduced to the literature. © 2022, Springer Nature Switzerland AG.

Açıklama

19th International Conference on Information Processing and Management of Uncertainty in Knowledge-Based Systems, IPMU 2022 -- 11 July 2022 through 15 July 2022 -- Milan -- 280289

Anahtar Kelimeler

Digital suppliers, Fuzzy multi criteria decision making, Intuitionistic fuzzy set, Selected element reduction approach, Service quality evaluation

Kaynak

Communications in Computer and Information Science

WoS Q Değeri

Scopus Q Değeri

Q3

Cilt

1602 CCIS

Sayı

Künye