What goes around comes around: Sentiments of couriers during Covid-19 pandemic
| dc.contributor.author | Özbilen, Pınar | |
| dc.contributor.author | Ünlü, Sevgi Batuk | |
| dc.contributor.author | Torlagöz, Alev Özer | |
| dc.date.accessioned | 2024-08-16T08:07:16Z | |
| dc.date.available | 2024-08-16T08:07:16Z | |
| dc.date.issued | 2023 | |
| dc.department | TAÜ, İktisadi ve İdari Bilimler Fakültesi, İşletme Bölümü | en_US |
| dc.description.abstract | This chapter aims to investigate sentiments of blue-collar workers, specifically couriers, during Covid-19 pandemic. Data are collected from the online review posting platform, where employees and previous employees of a Turkish delivery company posted their comments on the company as an employer. The results reveal that there are mainly four topics on which the reviewers discuss: work environment, compensation, salary and working hours, and lay-off procedures. The analyses indicate that the most discussed topic is compensation, while the most negative sentiments appear to be on lay-off procedures. | |
| dc.identifier.citation | Özbilen, P., Torgalöz, A.Ö., Ünlü, S.B. (2023), What goes around comes around: Sentiments of couriers during Covid-19 pandemic, Emerald Publishing Limited, Leeds, 87-102. | |
| dc.identifier.endpage | 102 | en_US |
| dc.identifier.isbn | 978-1-80455-755-6 | |
| dc.identifier.startpage | 87 | en_US |
| dc.identifier.uri | https://www.emerald.com/insight/content/doi/10.1108/S2051-233320230000008011/full/html | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12846/1343 | |
| dc.language.iso | en | |
| dc.relation.ispartof | Emerald Publishing Limited | |
| dc.relation.publicationcategory | Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı | |
| dc.rights | info:eu-repo/semantics/restrictedAccess | |
| dc.subject | Blue-collar employess | en_US |
| dc.subject | Couriers | en_US |
| dc.subject | Delivery industry | en_US |
| dc.subject | Work environment | en_US |
| dc.subject | Compensation | en_US |
| dc.subject | Covid-19 pandemic | en_US |
| dc.subject | Lay-off procedures | en_US |
| dc.subject | Sentiment analysis | en_US |
| dc.title | What goes around comes around: Sentiments of couriers during Covid-19 pandemic | |
| dc.type | Conference Object |
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