Digital transportation maturity measurement

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dc.contributor.authorVarol, Bilge
dc.contributor.authorEr, Gülfem
dc.contributor.authorTemur Aslan, Gül Tekin
dc.contributor.editorKahraman, Cengiz
dc.contributor.editorHaktanır, Elif
dc.date.accessioned2024-04-05T18:26:18Z
dc.date.available2024-04-05T18:26:18Z
dc.date.issued2023
dc.departmentTAÜ, Mühendislik Fakültesi, Endüstri Mühendisliği Bölümüen_US
dc.description.abstractFrom the past to the present, there are radical changes and developments available in technology. Therefore, following these technological developments become essential for companies and organizations for coping with competitors. Transportation is a system that is in every business and can be used in various fields, and therefore, digitalization in transportation can be very essential for companies to adapt to Industry 4.0. In this study, a novel maturity model is proposed with the help of the literature and the experiences of experts. Within the scope of the proposed maturity model, five main criteria (material flow, business culture, organization & strategy, customer satisfaction & marketing, smart logistics) are proposed. In addition, the proposed model is solved by a multi-criteria decision-making (MCDM) approach called hesitant fuzzy analytic hierarchy process (HFAHP). In the HFAHP method, uncertainties, which is the nature of this problem, are handled with fuzzy logic. Finally, a real-life case study is applied to the proposed model and methodology in a logistic company in Turkey. The results of this study show that the company needs to improve its capabilities for the digitalization of its transportation system, especially for customer satisfaction & marketing and organization & strategy criteria.
dc.identifier.citationVarol, B., Er, G., Temur Aslan, Gül T. (2023). Digital transportation maturity measurement. Intelligent Systems in Digital Transformation: Theory and Applications içerisinde 549, 561-577. Springer.
dc.identifier.doi10.1007/978-3-031-16598-6
dc.identifier.endpage577en_US
dc.identifier.startpage561en_US
dc.identifier.urihttps://link.springer.com/chapter/10.1007/978-3-031-16598-6_24
dc.identifier.urihttps://hdl.handle.net/20.500.12846/1056
dc.identifier.volume549en_US
dc.language.isoen
dc.publisherSpringer
dc.relation.ispartofIntelligent Systems in Digital Transformation: Theory and Applications
dc.relation.publicationcategoryKitap Bölümü - Uluslararası
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectDigitalizationen_US
dc.subjectHesitant fuzzy analytic hierarchy processen_US
dc.subjectIndustry 4.0en_US
dc.subjectLogisticsen_US
dc.subjectMulti-criteria decision makingen_US
dc.titleDigital transportation maturity measurement
dc.typeBook Part

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