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Investigating enablers to improve transparency in sustainable food supply chain using F-BWM
(Springer, 2021)
Food Supply Chains (FSC) are complex and dynamic in behavior and prone to increasing risks of unsustainability. Consumers increasingly demand food quality, safety, and sustainability, which are fast becoming issues of great ...
Improving customer experience for an internet service provider: a neural networks approach
(Springer, 2021)
Today one of the challenges of companies is to decrease call center costs while improving the customer experience. In this study, we make prediction and proactively take action in order to solve customer problems before ...